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I have a case where use all best practices that Microsoft deliver in Microsoft Docs for use Teams in Citrix VDI, but we have many issues with performance in meetings, for example theirs devices how cameras and microphones will disconnect or it’s black the image. The Support Team give ours information about a issue in Windows Server for authentication WAM and this reason because of they use Teams with compatibility mode Windows 7. Have you any idea for how optimize the performance and if this recommendations for support is the best practices for use Teams in Citrix VDI?

Attachments: Up to 10 attachments including images can be used with a maximum of 3. ErikaJuliettePrietoMartinez ,. It seems that the performance problem is caused by the compatibility.

If possible, please try to set Teams to Windows 8 compatibility. The following is the steps:. Select the box to activate „Run this program in compatibility mode for:” under Compatibility mode. If all the best practices are taken into consideration as you mentioned, it has no more operations can be done now. If I get any valuable methods, I will share with you as soon as possible.

If the answer is helpful, please click „Accept Answer” and kindly upvote it. If you have extra questions about this answer, please click „Comment”. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. How are you managing files in your Teams? Skip to main content. Find threads, tags, and users Current Visibility: Visible to all users. The following is the steps: Click on „Start” Menu Scroll to Microsoft Teams Right click and move cursor over „more” select „open file location” Right click the Microsoft Teams shortcut Select Properties Select Compatibility tab Select the box to activate „Run this program in compatibility mode for:” under Compatibility mode.

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Teams for Virtualized Desktop Infrastructure – Microsoft Teams | Microsoft Docs – Teams on VDI components


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